cv55 Privacy Policy
This policy clearly explains how cv55 collects, uses, and protects your personal information.
Our Commitment
cv55 takes the privacy of players in Myanmar seriously and is committed to protecting it. This Privacy Policy ("Policy") applies to anyone who accesses the cv55.fit website or uses cv55's services.
Please read and make sure you understand this Policy. Continuing to use our services is taken as your agreement to the terms set out in this Policy. If you have any questions, you are welcome to contact our support team.
Information We Collect
Registration and Account Details
When a player opens an account at cv55, the following information must be provided—
- Full name (first name and last name)
- Date of birth (to verify you are 21 or older)
- Contact phone number or email address
- KBZPay, Wave Money, AYA Pay, or CB Pay phone number (for deposits and withdrawals)
- Username and password to log in to your account
Device and Website Usage Data
When you visit the website, the following information is recorded automatically—
- IP address and network access logs
- Browser type and version
- Device type (phone / tablet / computer)
- Pages viewed, games played, and access times (MMT)
- Referral source data from cookie files
Deposit / Withdrawal Records
When processing deposits and withdrawals, we record the transaction amount, payment method (KBZPay / Wave Money / AYA Pay / CB Pay / bank transfer), and any financial details required for verification. This data is stored for anti-money laundering (AML) and fraud prevention purposes.
How Your Information Is Used
Account Management
Used to create and manage your account on cv55, grant access to games, and process deposits and withdrawals. Also used to verify payments via KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer, as well as for account verification (KYC).
Fraud and Hack Prevention
IP logs and access records are monitored to protect player accounts from unauthorised access, and to prevent fraud and money laundering. All data transfers are secured with SSL encryption.
Website Improvements
Website traffic statistics are analysed to improve the games and features that players enjoy.
Service Notifications
Used to send deposit and withdrawal confirmations, VIP level upgrade notifications, promotional offers, or policy update announcements. Promotional messages can be opted out of at any time.
Sharing Your Data with Third Parties
Not Treated as a Commercial Asset
cv55 does not sell, rent, or share players' personal information with advertising companies, data brokers, or any third party.
Those Who Work with Us
Only the data necessary to deliver our services is shared with companies we work with (payment processors, game software providers, technology service providers). All such companies have signed confidentiality agreements.
Lawful Financial Investigations
If a lawful investigation arises relating to AML, child protection, or fraud prevention, we will comply with requests from the relevant legal authorities and will notify the player of any such disclosure in advance (where permitted by law).
Data Retention and Security
How Long We Keep Your Data
Data is retained for as long as a player's account remains active. After an account is closed, data is kept for the period required by law for AML compliance and financial records, then deleted. Data will not be retained for advertising purposes.
How We Protect Your Data
- All data transfers are protected with TLS/SSL encryption
- Passwords are stored using an industry-standard hashing algorithm
- Servers are maintained with firewall and DDoS protection
- Access is restricted to staff who require it
- Records are subject to regular security audits
Your Own Responsibilities
While we do our best to protect you on the technical side, you must keep your password confidential and never share it with anyone. Change it immediately if it may have been compromised. Keep the device you use to log in to your account secure as well.
Cookie (Cookie) Policy
About Cookies
A cookie is a small file stored in your browser. It remembers that you have visited before and makes subsequent visits more convenient.
Cookie Types
- Essential Cookies: Cannot be disabled, as they are required for the website to function correctly
- Functional Cookies: Store your language or game preferences
- Analytical Cookies: Track browsing patterns for website analysis — no personally identifiable player information is collected
Right to Refuse Cookies
You can block cookies in your browser settings. However, if you block essential cookies, some features of the website may not work and you may have difficulty accessing the site.
Players' Rights
Right to Access Data
You have the right to ask what personal information cv55 holds about you. You can send this request to [email protected].
Right to Correct Data
If we have recorded something incorrectly, you can request a correction. Data tied to legal obligations, such as financial records, is subject to restrictions.
Right to Delete Data
If you request account closure, your personal data will be deleted after the legally required retention period. Financial records will remain for the duration of the AML period and will be deleted once that period ends.
Right to Opt Out of Marketing
If you no longer wish to receive promotional messages, contact [email protected] and we will act on it immediately. Even after opting out of marketing, you will still receive service-related notifications such as deposit confirmations.
Protection of Those Under 21
cv55 does not allow anyone under the age of 21 to open an account or use our services. Date of birth verification is part of the registration process, and if an account is found to have been opened incorrectly, it will be closed immediately. We do not intentionally collect data from anyone under 21, and if any such records are found, they will be deleted immediately.
Policy Changes
How You Will Be Notified
We may update this policy when needed. For significant changes, we will notify players through the contact details on record and update the "Last revised date" on this page. Continued use of the site after changes are made will be taken as acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy, you can reach the cv55 customer support team—
Data requests will be handled as quickly as possible.